Qurtuba Privacy Policy

This Privacy Policy applies to:

• The Qurtuba website
• User accounts and registrations
• Assessments and credential-related services
• Verification services
• Communications related to platform services
• Any associated digital experiences operated by Qurtuba

By using the platform, users acknowledge and agree to the practices described in this policy.

2.1 Personal Information

Depending on platform usage, we may collect:

• Full name
• Email address
• Phone number
• Country or region
• Professional or educational details
• Organization or employer information
• Account credentials
• Billing-related information (if applicable)

2.2 Assessment & Credential Information

We may collect information related to:

• Assessment registrations
• Participation records
• Scores or evaluation results
• Credential issuance
• Certificate verification records
• Professional development activity

2.3 Technical & Usage Information

We may automatically collect technical data such as:

• IP address
• Browser type
• Device information
• Operating system
• Session activity
• Pages visited
• Referral sources
• General usage analytics

Information collected through Qurtuba may be used to:

• Provide and manage platform services
• Process registrations and assessments
• Issue certificates or credentials
• Verify participation or achievement
• Improve platform functionality and user experience
• Respond to support inquiries
• Maintain security and fraud prevention
• Communicate service updates
• Analyze usage trends and platform performance
• Comply with legal or regulatory obligations

We aim to collect only information reasonably necessary for legitimate operational and professional purposes.

Qurtuba may use cookies and similar technologies to:

• Maintain secure sessions
• Improve website functionality
• Remember user preferences
• Analyze platform performance
• Understand user interaction trends
• Enhance user experience

We may also use analytics or performance tools provided by trusted third parties.

Users may manage cookie preferences through browser settings; however, disabling cookies may affect certain platform functionality.

Qurtuba may send users communications related to:

• Account activity
• Assessment updates
• Certificate or verification notices
• Technical or security notifications
• Service announcements
• Professional or educational updates

Users may also receive optional newsletters or promotional communications where permitted by applicable law.

Users may unsubscribe from non-essential marketing communications at any time.

Where applicable, users may receive communications through SMS or WhatsApp related to:

• Registration confirmations
• Assessment reminders
• Verification updates
• Important operational notifications
• Customer support interactions

By providing contact details, users consent to receiving such communications where legally permitted.

Standard carrier charges may apply depending on the user's mobile provider.

Qurtuba does not sell personal information.

Information may be shared with trusted service providers or partners where reasonably necessary to operate the platform, including:

• Hosting providers
• Cloud infrastructure services
• Payment processors
• Analytics providers
• Credential verification services
• Customer support providers
• Legal or regulatory authorities where required

Third-party providers are expected to maintain appropriate confidentiality and security standards.

Qurtuba implements reasonable technical, administrative, and organizational safeguards designed to protect information against:

• Unauthorized access
• Data misuse
• Unauthorized disclosure
• Loss or destruction
• Security threats or abuse

While we take reasonable measures to protect information, no online platform can guarantee absolute security.

Users are responsible for maintaining the confidentiality of their login credentials.

Information may be retained for as long as reasonably necessary to:

• Operate platform services
• Maintain credential verification records
• Resolve disputes
• Enforce agreements
• Meet legal or regulatory obligations

Retention periods may vary depending on applicable laws and operational requirements.

Depending on applicable laws and jurisdiction, users may have the right to:

• Request access to personal information
• Request corrections or updates
• Request deletion of certain data
• Withdraw communication consent
• Request account closure

Requests may be submitted through the official contact channels listed below.

The platform may contain links to third-party websites or services.

Qurtuba is not responsible for the privacy practices, security, or content of external websites.

Users are encouraged to review the privacy policies of third-party services independently.

If users access Qurtuba from outside the United Arab Emirates, they acknowledge that information may be processed or stored in jurisdictions with different data protection laws.

Qurtuba may update this Privacy Policy periodically to reflect operational, legal, or service-related changes.

Updated versions will be published on this page with a revised “Last Updated” date.

For privacy-related inquiries, requests, or concerns, please contact:

Organization

Qurtuba

Official Email

contact@quortubah.com

Privacy Contact

contact@quortubah.com

Official Address

Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates

Country of Registration

UAE